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Common Industry Questions...

The prospect of a complete roofing project can seem daunting, but Tom is here to help! Below are some common questions about your important roofing job...

Are you a licensed contractor? Yes. Our California contractor’s license number is #549999. Be leery of any contractors who are not willing to share their license number with you.
Does Tom Yancey offer financing? Yes. We offer many financing programs. We can accommodate short-term financing and long-term financing with various interest rates and payments types. Just ask for information on our financing packages and our helpful staff will tell you all the details!
How long does the roofing take? 3-4 days is the average amount of time it takes to remove and old roof and install a new roof. Durations can vary, as there are many different sizes of homes, but the average roof takes about 3-4 days to complete.
Will I be able to stay in my home during the installation process? Yes. The process does not interrupt your internal living environment. We make every accommodation to ensure the safety, cleanliness and noise level while installing roofing.
Will a dumpster be available and where is it stored? We do not use dumpsters. We use our own removal service, and all debris is removed by the end of the first day on most jobs.
Does your company have adequate insurance? Yes, we carry three million dollars in general liability insurance as well as worker’s compensation insurance on all of our employees. All of our policies are available to you at any time upon your request.
Does your company acquire the building permits? Yes. All of our work is completed
under the current required state and city licenses and you will receive a copy of all/any permits necessary for your installation.
Do you offer extended warranties? Yes. Tom Yancey Company is a certified select shingle roofer. We offer extended warranties on all of our roofing products. In fact even our gutter systems come with a guarantee.
Are there any rebate programs offered for roofing? Yes. Tom Yancey is a proud member of SMUD’s Cool Roof Program. This program encourages energy efficiency products and will even rebate up to .20 per square feet of living space, and they offer financing on approved credit with 7.5 percent interest for up to a ten-year term.
Is there more than one company with the Yancey name? Yes. There are three companies whose names contain the Yancey name. Our company is the ONLY company that is simply called The Tom Yancey Company. Please do not get our company confused with any others. Once you have experienced our superior customer service, you will never mistake our company for any other! What a difference experience makes!
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